May What? It's already May?! We are entering the busiest time of the year for self-storage. The real estate markets are picking up and the kids are almost out of school. I believe we are going to experience our best summer in many years. There are going to be lots of consumers renting, buying and moving places. They are going to need self-storage! Make sure your location(s) are looking clean and sharp! With the customer having many choices available they are most likely going to choose the location that is not only convenient, but the one that is clean, well maintained with a staff that really cares about their business. It’s time to put your sales and customer service hat on. Remember, taking the customer through a sales presentation is CUSTOMER SERVICE! It is educating, building trust and giving the customer a reason to choose you over all the competition! Have a prosperous and amazing summer renting LOTS of storage UNITS!
May 3, 2013